At the annual gathering of county clerks, recorders, election officials, and treasurers, the closing keynote featured tips on how writing that everyone can understand can help officials do their work better, and save their budgets at the same time. Whitney Quesenbery’s presentation featured examples of improved materials from form letters … Continue reading
A group of user experience (UX) professionals grappled issues surrounding design for civic purposes in a workshop: “When the Audience is Citizens,” conducted at the User Experience Professionals’ Association’s 2012 annual conference this June. The group gathered to share the common challenges and enablers that are unique to the world … Continue reading
At the CHI 2012 conference in Austin, Whitney joined Janice Tasi, Ben Bederson, Lorrie Faith Cranor and Herb Lin for a panel discussion – Occupy CHI! Engaging U.S. Policy Makers. Lorrie Faith Cranor, from Carnegie Mellon’s CyLab, offered advice for anyone interested in getting involved in policy issues. Most of the audience worked … Continue reading
This workshop, at UPA 2004 in Minneapolis, looked at the social, civic and methodology issues in ensuring the usability of voting systems and new voting concepts currently being trialed. Participants considered the issue of e-voting/e-participation through the lens of usability and user-centered design. The workshop looked at: Understanding the voting … Continue reading
